SHIPPING WITHIN GERMANY:
Within Germany, your order will be sent by DHL/Post for a flat rate of EUR 4.90 (gross).From a gross order value of 79.00 euros, we ship free of charge within Germany. DHL parcel stations can also be supplied.
You will automatically receive a tracking number for tracking your shipment for each order. You also have the option of requesting a second delivery attempt if your shipment was brought to a branch:
If the delivery is returned to us after repeated delivery attempts, we will not bear the costs for a new shipment.
Your order will only be sent insured (post/DHL) to the listed countries:
Belgium, Netherlands*, Luxembourg, Austria, Denmark*, Switzerland, Liechtenstein, Czech. Republic, France*, Great Britain*, Monaco, Poland, Slovakia, Spain, Hungary, Slovenia, Sweden, Finland, Portugal, Lithuania, Latvia, Ireland, Estonia.
*Netherlands and France excluding overseas territories, Denmark excluding Greenland, Faroe Islands and Great Britain excluding Channel Islands.
The shipping costs incurred are a flat rate of EUR 15.00 (gross) per order. If you would like shipping to another country, please send us an email (firstname.lastname@example.org) stating the item, the quantity and the delivery address. We will inform you at short notice whether we also ship to the desired country and, if necessary, inform you of the shipping costs, since we have to inquire about the shipping option and the costs from our shipping partner in advance.
Please note that cross-border deliveries may incur additional taxes (e.g. in the case of a non-intra-community purchase) and/or duties, e.g. in the form of fees or customs duties, which you must bear. We have no control over these fees and cannot give you any information about their amount.